FAQs

Students may reapply for a new program at Futuro Health 3 years after their completion date. *Exceptions may be made for select upskilling certificates

Students can reapply for consideration in a Futuro Health program 3 years after their initial start date.

If you fail to complete all enrollment steps as outlined with your selected school by the due dates, you will be eligible to restart with that school one additional time only. If you fail to complete all enrollment steps by the required due dates during your second attempt, you will be ineligible to move forward at Futuro Health.

Candidates that have previously completed a medical assistant program from an accredited education provider are not eligible to participate in the Futuro Health Medical Assistant program.

Yes.  During enrollment the drop down menu defaults to the state of California.  Please use the drop down to select your state of residence.

This course is designed to offer healthcare workers – including unit clerks, certified nursing assistants, medical assistants, EKG technicians, patient care technicians, lab assistants, surgical technicians, phlebotomists, first responders, and non-direct care professionals (environmental technicians, transporters, cashiers, receptionists) — with the added skills and competencies to assist with COVID-19 screening in a safe and effective manner.

The pre-requisite for this course is that you must be an LVN with a valid license.

There are no pre-requisite courses for the program.

Applicants must be 18 years or older with a high school diploma or GED by summer 2020, reside in California and be eligible to work in the United States.

You should expect that our educational partners will require you to pass a drug test before starting school or sometime during your educational journey, and that all employers will require you to pass a drug test before starting work.

Eligibility will depend on the recruitment criteria set by each education pathway and tailored to the career. Additional criteria will be established should there be more qualified candidates than space.

Students can reapply for consideration in a Futuro Health program 3 years after their initial start date.

If you fail to complete all enrollment steps as outlined with your selected school by the due dates, you will be eligible to restart with that school one additional time only. If you fail to complete all enrollment steps by the required due dates during your second attempt, you will be ineligible to move forward at Futuro Health.

Please visit the Futuro Health training catalog for the current list of program and course offerings.

If you have questions about a program or the enrollment process, please contact help@futurohealth.org.

Futuro Health is committed to placing up to 1000 candidates from across California into medical assistant programs this year. We have identified a wide variety of top-notch education partners across the state that offer high quality programs, including Bay Area Medical Academy, MTI College, Pima Medical Institute, Merced College, Santa Barbara Community College, Western Governor’s University, Concorde Career Colleges, Inc. and North-West College. Each school will offer coursework online with required in-person skills labs and externships.

We operate on a rolling admissions basis, which means there are start dates at each school throughout the year. Some programs start monthly, while others start at the beginning of a semester. Here is how our admissions process works:
– We evaluate your application against all program requirements
– We match you with an education partner close to your home that has space available
– We ensure there are lab space and externship opportunities available within commuting distance of your home

As courses you are eligible for become available, you will be contacted by a Futuro Health Navigator by email and/or phone who will walk you through the next steps to complete your enrollment. It will be important that you respond to them promptly to ensure you don’t miss out on this unique opportunity.

We are unable to offer continuing education units (CEUs) as we are not a BRN provider.  Digital badges will be awarded upon successful completion of modules and courses.

This course is currently under development.  Time to complete is currently unknown.

The Pandemic Readiness Course for LVN/LPNs is self-paced and fully online.  There is no required timeline for completion. The training developed by Pima Medical Institute consists of 5 subject.  All five subjects are estimated to take a total of 5-6 hours to complete.

The coursework of the Medical Assistant Program is designed to be completed in 8-11 months depending on the education provider. The program also includes hands-on learning through the clinical/externship experience, which accounts for 4-6 weeks.

Yes, all students will need regular access to a computer and high-speed internet. Your computer will need at least a 2GHz processor or faster, 4 GB RAM or more, built-in or external speakers, USB 2.0 port or adaptor, a webcam supported operating system, Windows 7 or higher, or MacOS Sierra 10.12 or higher.

Watch a self help video here.

Payments are generally live 24-48 hours after selecting a program start date.  You will receive an email alerting you that a payment is available.  Watch a self help video on how to make your payments here

Futuro Health has success coaches available to guide you along your educational journey. Learn More.

Payments are generally live 24-48 hours after selecting a program start date.  You will receive an email alerting you that a payment is available.  Watch a self help video on how to make your payments here

In recognition of the impact of the pandemic on our communities, Futuro Health is waiving tuition for all programs and courses in 2021. Futuro Health reserves the right to change or update this practice at any time.

Specific to those accepted into the Medical Assistant Program, tuition will be waived — for the program itself as well as pre-requisites including the Jump Start courses and English Readiness for Allied Health — as long as the student begins his/her educational journey in 2021.

Students should expect to pay a non-refundable registration fee and a $20 per month membership for education and training as part of the application process, unless specifically waived for current SEIU-UHW members or otherwise.

Student can expect some minimal out-of-pocket cost associated with the application and enrollment process, e.g., background check, drug screen, and others.

A summary of the cost to the student is as follow:

• One-time Futuro Health enrollment fee(s): $50 application fee for the Jump Start pre-requisite courses to Medical Assistant Program; $100 application fee for the Medical Assistant Program.
• Membership fee for education and training: $20 per month for access to a statewide network of healthcare workers who will advise you about your career and studies.
• One-time background check and drug screen, which is required for those enrolling in clinical programs: $77-$119.
• Immunizations: Up-to-date immunizations are required for those enrolling in clinical programs. Some healthcare providers require payment for immunizations while for others these fees may be covered by insurance.

The course is free to those enrolled in a Medical Assistant Program.

The cost of the program is $3000 and is waived for 2021

Registration fee: $100 which is nonrefundable 

Monthly membership for education and training: $20  

The Cost of the program is $335 and is being waived for 2021.

Non-refundable registration fee: $100 per program

Monthly membership for education and training: $20/month

Note:  This membership is waived for SEIU-UHW members.

The out-pocket student cost for the English for Allied Health course for the year 2021 is as follows:

• Monthly membership for education and training: $20/month

Please note that there are additional costs associated with this courses that are waived for the year 2021. For more details visit our FAQ page and select the “Cost” tab.

Watch a self help video here.

Payments are generally live 24-48 hours after selecting a program start date.  You will receive an email alerting you that a payment is available.  Watch a self help video on how to make your payments here

If you have questions about a program or the enrollment process, please contact help@futurohealth.org.

• Applicants must be 18 years or older with a high school diploma or GED by summer 2020
• Reside in California and be eligible to work in the United States.
• Access to a reliable computer and internet
• UHW referral
• Licensed Vocational Nurse or Licensed Practical Nurse with 3 years of experience as an LVN/LPN
• Medical Assistant with 3 years of experience as a MA and a letter from your supervisor stating your years of experience and a recommendation to take the Advanced Telehealth Certificate program
• Healthcare Credential for other healthcare discipline

A minimum of 3 hours per week is required.

Basic computer skills are  required.

There are 4.5 CEU’s (45 contact hours) associated with this program.

100% online

This program is accredited by the Middle States Commission on Higher Education Accreditation.

This program will be administered through University of Delaware.

• Nurse Practitioners
• Registered Nurses
• Licensed Vocational Nurses
• Medical Assistants
• Certified Nursing Assistants
• Social Workers
• Respiratory Therapists

Telemedicine refers specifically to remote clinical services, while telehealth can refer to remote non-clinical services, such as provider training, administrative meetings, and continuing medical education, in addition to clinical services.

Telehealth is the distribution of healthcare services and information through electronic information and telecommunication technologies. It allows long-distance patient and medical provider contact, care, advice, reminders, education, intervention, monitoring, and remote admissions.

Watch a self help video here.

Payments are generally live 24-48 hours after selecting a program start date.  You will receive an email alerting you that a payment is available.  Watch a self help video on how to make your payments here

All employers will require you to pass a drug test before starting employment.

To be most successful in the Care Coordinator Program we recommend 3-4 hours per day of study.

• Strong attention to detail
• Be referred by a member of SEIU-UHW who is in good standing (if you are not already a member of SEIU-UHW)
• Bilingual candidates are encouraged to apply

Have 3+ years of experience in your current/recent health role and a valid healthcare license or credential.  Example roles that can benefit from this upskilling include:
LVNs or MAs, LVN leads or trainers, MA lead or trainers, counselors, social workers, physical therapists, occupational therapists, speech therapists, respiratory therapists, optometry techs, pharmacy techs, dieticians/nutritionists, dental hygienist, community health worker, and other clinical roles with responsibility for coordinating or administering healthcare

• The ability to work in the U.S
• Be a California resident
• Have no felony conviction on record
• Be computer and internet proficient
• Have home access to reliable high-speed internet
• Have a working computer less than 7 years old
• Be willing to commit 3-4 hours per day (estimated at 20+ hours per week) of study time
• Be willing to certify High School Diploma/GED and Healthcare credential

The cost of the program is $3000 and is waived for 2021

Registration fee: $100 which is nonrefundable 

Monthly membership for education and training: $20  

If you have questions about a program or the enrollment process, please contact help@futurohealth.org.

Students typically complete their coursework in 6 months but have up to 12 months to complete the course if necessary.

The Care Coordinator Program is offered on-line in an asynchronous format, self-directed learning .

There are no pre-requisite courses for the program.

Earning a certificate in the Care Coordinator Program is a great way to advance your career.  The coursework is transferable for academic credit if you are interested in pursuing a Bachelor of Science in Health Services Coordination. The certificate also provides flexible upskilling opportunities for existing Healthcare credentialed workers (see minimum qualifications).

Yes, all students will need regular access to a computer and high-speed internet. Your computer will need at least a 2GHz processor or faster, 4 GB RAM or more, built-in or external speakers, USB 2.0 port or adaptor, a webcam supported operating system, Windows 7 or higher, or MacOS Sierra 10.12 or higher.

Service Employees International Union-United Healthcare Workers West (SEIU-UHW) is doing outreach to scout and recruit candidates for Futuro Health. In addition, as you progress through your educational journey, you may be matched for mentorship with a SEIU-UHW member — someone who is already employed in the allied health field and can help you navigate your career.  This is a unique benefit that sets Futuro Health apart and is intended to help you grown your professional network of employment opportunities. Learn More

Students enrolling at Concorde Career College will need to complete a FAFSA form. If there are extraordinary circumstances where a student is unable to complete the form, the student is required to submit an appeal to their Futuro Health navigator for review by Futuro Health. Students will be notified by Futuro Health if their appeal was granted. If the appeal is denied, students will have the option of being geolocated to another education provider.

Watch a self help video here.

Payments are generally live 24-48 hours after selecting a program start date.  You will receive an email alerting you that a payment is available.  Watch a self help video on how to make your payments here

If you are experiencing technical issues in the Futuro Health Portal, please contact help@futurohealth.org

Please visit our Privacy page to learn about Futuro Health’s Privacy Policy.

To delete your Futuro Health profile, send a request to help@futurohealth.org

Candidates are allowed to update their survey and responses if necessary. We encourage students to select the responses that truly depict their current skill level and background on the first attempt. However, we understand that circumstances may change calling for the survey(s) to be updated.

Candidates can view and update their survey responses by selecting the “Skills & Assessments” option on the portal home page.

Updating Survey Responses, step-by-step guide: Watch Video

There are two ways to update your email address in the Futuro Health portal. Begin by selecting the “My profile” icon in the upper right-hand corner. On this page you can select “Verify E-mail” or “Update Profile Information”. On each page you will see an option to update your email address. Once you have entered your desired email you will select “Update E-mail Address”.

Updating E-mail Address, step-by-step guide: Watch Video

Profile information such as your name, address, and phone number can be updated in the Futuro Health portal by selecting the “My profile” icon in the upper right-hand corner.

If you have questions about a program or the enrollment process, please contact help@futurohealth.org.

The out-pocket student cost for the English for Allied Health course for the year 2021 is as follows:

• Monthly membership for education and training: $20/month

Please note that there are additional costs associated with this courses that are waived for the year 2021. For more details visit our FAQ page and select the “Cost” tab.

The English Readiness for Allied Health course is 100% online.

Candidate must complete evaluation of language skills when developing their student profile. There are no academic prerequisites required

If you meet the eligibility criteria, these courses will be offered to you before you enroll in any of the Futuro Health Allied Health programs.

This is a self-paced course that can take between three and six months to complete.

Yes, all students will need regular access to a computer and high-speed internet. Your computer will need at least a 2GHz processor or faster, 4 GB RAM or more, built-in or external speakers, USB 2.0 port or adaptor, a webcam supported operating system, Windows 7 or higher, or MacOS Sierra 10.12 or higher.

Futuro Health has success coaches available to guide you along your educational journey. Learn More.

Watch a self help video here.

Payments are generally live 24-48 hours after selecting a program start date.  You will receive an email alerting you that a payment is available.  Watch a self help video on how to make your payments here

Yes, CompTIA is an international vendor-neutral credential that validates skill and competency of professionals from entry-level to expert. This certification covers knowledge required for IT technical professional, risk analyst to deploy and support healthcare IT systems, cryptography, configuring and operating basic network infrastructure, and much more.

Over one million CompTIA A+ certificates have been awarded thus far, and CompTIA A+ and CompTIA Network+ qualifications are recognized by employers worldwide.

The Health IT Specialist program is offered through Coursera and will be completed via their online platform.

Futuro Health will only sponsor a candidate to take the Comp TIA A+ certification exam once. If the exam is failed on the first attempt the candidate will need to pay for the exam out of pocket if they wish to receive their certification.

The CompTIA A+ certification has been described as an “entry-level rite of passage for IT technicians,” and for a good reason. This certification is designed for folks seeking a career as a help desk, support, service center or networking technician. Once achieved, Comp TIA A+ certification mut be maintained as certification will expire every 3 years. Continuing education units will be required to recertify.

The certification exam is included in the Health IT Specialist program cost. Please review the Student Cost section of the Health IT Specialist catalog page for more information here.

Students will need to log on to the course weekly and the average study time is 3 hours per day.

Yes, all students will need regular access to a computer and high-speed internet. Your computer will need at least a 2GHz processor or faster, 4 GB RAM or more, built-in or external speakers, USB 2.0 port or adaptor, a webcam supported operating system, Windows 7 or higher, or MacOS Sierra 10.12 or higher.

Once the course is passed, the student will receive Google IT Support certificate and will be eligible to take the Comp TIA A+ Certification exam. 

The Comp- TIA A+ Google Certification consists of two exams. Exam 1 content is spread across 5 different domains and each domain is weighted differently. They include:

1. Mobile Devices 14%
2. Networking 20%
3. Hardware 27%
4. Virtualization and Cloud Computing 12%
5. Hardware and Network Troubleshooting 27%

Exam 2 content) covers 4 different domains and each domain is also weighted differently. They include:

1. Operating Systems 27%
2. Security 24%
3. Software Troubleshooting 26%
4. Operational Procedures 23% 

There are no courses that need to be completed prior to enrollment in the Program.

The Health IT Specialist program is 100% online, asynchronous format with self-directed learning.

The length of the program is 5-7 months.

• Attention to detail, organized
• Problem solving capabilities
• Experience setting up a home network
• Experience installing computer hardware
• Experience installing computer software
• Experience helping people fix technology related issues
• Experience with operating systems:
  • Microsoft Windows
  • Linux
  • MAC OS
  • Android/iOS
• Bilingual candidates are encouraged to apply
• Be referred by a member of SEIU-UHW who is in good standing (if you are not already a member of SEIU-UHW.

• 18 years of age or older
• Have the ability to work in the U.S.
• Be a California resident
• Have no felony conviction on record
• High school diploma or GED certificate
• Be computer and internet proficient
• Have home access to reliable high-speed internet
• Have a working computer less than 7 years old
• Be willing to commit 3 hours per day (estimated at 15 hours per week) of study time

The Cost of the program is $335 and is being waived for 2021.

Non-refundable registration fee: $100 per program

Monthly membership for education and training: $20/month

Note:  This membership is waived for SEIU-UHW members.

If you have questions about a program or the enrollment process, please contact help@futurohealth.org.

The program will begin on 11/16/2020 with monthly start dates to follow.

The learning outcomes for the Health IT specialist area as follows:

After completing the Health IT Specialist program, you will be able to:

1. Demonstrate an understanding of the healthcare system as it related to IT support
2. Describe the common roles played by IT support staff in healthcare
3. Identify at least 5 different healthcare settings in with IT support staff work
4. List the common tools and technologies used in healthcare delivery
5. Identify the types of healthcare professionals you will be supporting
6. Ensure timely issue resolution and escalations including the deployment, configuration, maintenance, and repair support for connectivity, access, application/service, operating system, and related hardware requests within established standards and guidelines
7. Interact with numerous technology platforms and solutions in a diverse client environment
8. Maintain logical and physical networks containing HPE, Dell, VMware, Meraki, and APC devices
9. Provide support of Microsoft products that include AD account management, Office 365 products, Office Suite, and Microsoft Teams
10. Analyze infrastructure monitoring alerts and takes corrective actions, as necessary
11. Ensure that monitoring alert response and completion times are minimized
12. Work with Client associated vendors to resolve technical issues with supported hardware and applications on Network Administration, Hardware Support, and Connectivity
13. Implement established project plans within a team
14. Deploy technology in a server room
15. Determine technical solutions for business needs based on End User requests while onsite
16. Support the hardware and software tools for end users in a healthcare system including workstation equipment, windows operating systems, software applications, printers, peripheral devices, tablets, mobile phones, clinical bar code readers, electronic signature devices, cameras, network devices
17. Prepare IT individuals that will stand out in the Health IT application process

IT Help Desk Technician, Service Desk Agent

Service Employees International Union-United Healthcare Workers West (SEIU-UHW) is doing outreach to scout and recruit candidates for Futuro Health. In addition, as you progress through your educational journey, you may be matched for mentorship with a SEIU-UHW member — someone who is already employed in the allied health field and can help you navigate your career.  This is a unique benefit that sets Futuro Health apart and is intended to help you grown your professional network of employment opportunities. Learn More

Student support will be available to students through their Futuro Health Navigator.

Students will spend 90 minutes per week completing the coursework.

Digital badges will be awarded for each of the six competencies with an end-of course digital badge for program completion.

There are no preferred qualifications.

There are no prerequisites required for this course.

The course is online, self-directed (asynchronous) and live (synchronous) learning that includes web-based modules, immersive learning activities, videos, self-reflection, and interactive live cohort-based learning sessions.

The course is 25 weeks during your enrollment inn the medical assistant program.

The course is free to those enrolled in a Medical Assistant Program.

The Human Touch Healthcare program is a self-paced (asynchronous) and instructor-led (synchronous) immersive training course that provides learners with the essential interpersonal skills to become an excellent allied health care professional. Through this course, participants will participate in interactive learning sessions, web-based content, videos demonstrations, journaling, assessments, and cohort-based live instruction that ensures transformative learning of each competency. The course includes the following competencies: (1) Empathy & Compassion in Healthcare, (2) Cultural Competence, (3) Effective Communication, (4) Emotional Intelligence, (5) Teamwork & Collaboration, and (6) Ethics & Integrity. Upon completion of each module, students will perform learning assessments and earn digital badges demonstrating mastery of each competency.

Watch a self help video here.

Payments are generally live 24-48 hours after selecting a program start date.  You will receive an email alerting you that a payment is available.  Watch a self help video on how to make your payments here

In recognition of the impact of the pandemic on our communities, Futuro Health is waiving tuition for all programs and courses in 2021. Futuro Health reserves the right to change or update this practice at any time.

Specific to those accepted into the Medical Assistant Program, tuition will be waived — for the program itself as well as pre-requisites including the Jump Start courses and English Readiness for Allied Health — as long as the student begins his/her educational journey in 2021.

Students should expect to pay a non-refundable registration fee and a $20 per month membership for education and training as part of the application process, unless specifically waived for current SEIU-UHW members or otherwise.

Student can expect some minimal out-of-pocket cost associated with the application and enrollment process, e.g., background check, drug screen, and others.

A summary of the cost to the student is as follow:

• One-time Futuro Health enrollment fee(s): $50 application fee for the Jump Start pre-requisite courses to Medical Assistant Program; $100 application fee for the Medical Assistant Program.
• Membership fee for education and training: $20 per month for access to a statewide network of healthcare workers who will advise you about your career and studies.
• One-time background check and drug screen, which is required for those enrolling in clinical programs: $77-$119.
• Immunizations: Up-to-date immunizations are required for those enrolling in clinical programs. Some healthcare providers require payment for immunizations while for others these fees may be covered by insurance.

If you are experiencing technical issues in the Futuro Health Portal, please contact help@futurohealth.org

Please visit our Privacy page to learn about Futuro Health’s Privacy Policy.

To delete your Futuro Health profile, send a request to help@futurohealth.org

Optional surveys will help Futuro Health learn more about you. Completing these surveys help strengthen your profile and aid in determining which program is the best fit for you.

Candidates are allowed to update their survey and responses if necessary. We encourage students to select the responses that truly depict their current skill level and background on the first attempt. However, we understand that circumstances may change calling for the survey(s) to be updated.

Candidates can view and update their survey responses by selecting the “Skills & Assessments” option on the portal home page.

Updating Survey Responses, step-by-step guide: Watch Video

There are two ways to update your email address in the Futuro Health portal. Begin by selecting the “My profile” icon in the upper right-hand corner. On this page you can select “Verify E-mail” or “Update Profile Information”. On each page you will see an option to update your email address. Once you have entered your desired email you will select “Update E-mail Address”.

Updating E-mail Address, step-by-step guide: Watch Video

Profile information such as your name, address, and phone number can be updated in the Futuro Health portal by selecting the “My profile” icon in the upper right-hand corner.

If you have questions about a program or the enrollment process, please contact help@futurohealth.org.

Medical Assistant students are required to complete an introduction to Anatomy and Physiology for healthcare.  If you have previously completed these courses, they must have been taken at an accredited college with a (C ) grade or better within the last 5 years.  Candidates will be asked to provide a transcript at a later point.

Students must complete a course in medical terminology with a grade of “C” or better before being eligible for the Medical Assistant Programs. If you have previously completed this course and received a grade of “C” or better, you will not need to re-take this course. You will need to submit an unofficial transcript to prove course completion during the application process.

Each course is 4 weeks long for a total of 8 weeks.

4 weeks.

The courses are taken sequentially.

Students who do not pass a program or course will not be eligible to retake the program or course.   In addition, students who do not pass are ineligible to take future allied health programs or courses offered through Futuro Health.

Yes, all students will need regular access to a computer and high-speed internet. Your computer will need at least a 2GHz processor or faster, 4 GB RAM or more, built-in or external speakers, USB 2.0 port or adaptor, a webcam supported operating system, Windows 7 or higher, or MacOS Sierra 10.12 or higher.

You should expect that our educational partners will require you to pass a drug test before starting school or sometime during your educational journey, and that all employers will require you to pass a drug test before starting work.

Students participating in the Jump Start courses will need to wait approximately 30 days after completing their final Jump Start course before enrolling in their Medical Assisting program.*
*Students attending Western Governors University (WGU) will need to wait approximately 60 days after completing their final Jump Start course before enrolling in their Medical Assisting program.

Externships will be located within a reasonable comminuting distance.

Watch a self help video here.

Payments are generally live 24-48 hours after selecting a program start date.  You will receive an email alerting you that a payment is available.  Watch a self help video on how to make your payments here

Candidates that have previously completed a medical assistant program from an accredited education provider are not eligible to participate in the Futuro Health Medical Assistant program.

In recognition of the impact of the pandemic on our communities, Futuro Health is waiving tuition for all programs and courses in 2021. Futuro Health reserves the right to change or update this practice at any time.

Specific to those accepted into the Medical Assistant Program, tuition will be waived — for the program itself as well as pre-requisites including the Jump Start courses and English Readiness for Allied Health — as long as the student begins his/her educational journey in 2021.

Students should expect to pay a non-refundable registration fee and a $20 per month membership for education and training as part of the application process, unless specifically waived for current SEIU-UHW members or otherwise.

Student can expect some minimal out-of-pocket cost associated with the application and enrollment process, e.g., background check, drug screen, and others.

A summary of the cost to the student is as follow:

• One-time Futuro Health enrollment fee(s): $50 application fee for the Jump Start pre-requisite courses to Medical Assistant Program; $100 application fee for the Medical Assistant Program.
• Membership fee for education and training: $20 per month for access to a statewide network of healthcare workers who will advise you about your career and studies.
• One-time background check and drug screen, which is required for those enrolling in clinical programs: $77-$119.
• Immunizations: Up-to-date immunizations are required for those enrolling in clinical programs. Some healthcare providers require payment for immunizations while for others these fees may be covered by insurance.

If you are experiencing technical issues in the Futuro Health Portal, please contact help@futurohealth.org

Please visit our Privacy page to learn about Futuro Health’s Privacy Policy.

To delete your Futuro Health profile, send a request to help@futurohealth.org

Optional surveys will help Futuro Health learn more about you. Completing these surveys help strengthen your profile and aid in determining which program is the best fit for you.

Candidates are allowed to update their survey and responses if necessary. We encourage students to select the responses that truly depict their current skill level and background on the first attempt. However, we understand that circumstances may change calling for the survey(s) to be updated.

Candidates can view and update their survey responses by selecting the “Skills & Assessments” option on the portal home page.

Updating Survey Responses, step-by-step guide: Watch Video

There are two ways to update your email address in the Futuro Health portal. Begin by selecting the “My profile” icon in the upper right-hand corner. On this page you can select “Verify E-mail” or “Update Profile Information”. On each page you will see an option to update your email address. Once you have entered your desired email you will select “Update E-mail Address”.

Updating E-mail Address, step-by-step guide: Watch Video

Profile information such as your name, address, and phone number can be updated in the Futuro Health portal by selecting the “My profile” icon in the upper right-hand corner.

If you have questions about a program or the enrollment process, please contact help@futurohealth.org.

As a medical assistant, there are many opportunities for you to advance in your career, including moving up into the following roles:

• Lead medical assistant
• Clinical office manager
• Case management assistant
• Medical assistant instructor
• Medical records manager
• Healthcare administration
• Executive medical office secretary
• Transcription supervisor
• Licensed vocational nurse (LVN/LPN)
• Registered nurse (RN)

The learning outcomes set for the Medical Assistant program include:

1. Skillfully perform and document routine clinical procedures according to current office protocol.
2. Perform and document routine administrative procedures according to current office protocol.
3. Collect, process, and test diagnostic specimens.
4. Maintain industry standards of quality control and safety principles in the workplace.
5. Uphold legal and ethical standards and confidentiality for patient privacy.
6. Effectively apply verbal, nonverbal, and written communication principles and skills in the workplace.
7. Demonstrate professionalism through acceptable attitude, organization and time-management skills, and attire.
8. Demonstrate an understanding of the course materials for successful completion of the Certified Medical Assistant (CMA) Exam to earn your professional certification.

Futuro Health is committed to placing up to 1000 candidates from across California into medical assistant programs this year. We have identified a wide variety of top-notch education partners across the state that offer high quality programs, including Bay Area Medical Academy, MTI College, Pima Medical Institute, Merced College, Santa Barbara Community College, Western Governor’s University, Concorde Career Colleges, Inc. and North-West College. Each school will offer coursework online with required in-person skills labs and externships.

We operate on a rolling admissions basis, which means there are start dates at each school throughout the year. Some programs start monthly, while others start at the beginning of a semester. Here is how our admissions process works:
– We evaluate your application against all program requirements
– We match you with an education partner close to your home that has space available
– We ensure there are lab space and externship opportunities available within commuting distance of your home

As courses you are eligible for become available, you will be contacted by a Futuro Health Navigator by email and/or phone who will walk you through the next steps to complete your enrollment. It will be important that you respond to them promptly to ensure you don’t miss out on this unique opportunity.

Applicants must be 18 years or older with a high school diploma or GED by summer 2020, reside in California and be eligible to work in the United States.

The coursework of the Medical Assistant Program is designed to be completed in 8-11 months depending on the education provider. The program also includes hands-on learning through the clinical/externship experience, which accounts for 4-6 weeks.

The course work for the Medical Assistant program is an online hybrid including a weekly on campus laboratory. Some education providers offer an opportunity for on-campus course work.

Medical assistant students are required to complete two courses  — an introduction to Anatomy and Physiology for healthcare and Medical Terminology. Anatomy and Physiology must have been taken at an accredited college with a (C ) grade or better within the last 5 years.  Medical Terminology must have been taken any time in the past, from any institution, with a (C ) grade or better.  Candidates will be asked to provide a transcript at a later point.

Futuro Health also provides English Readiness courses designed to prepare students for careers in allied health. Depending on your language skills, these courses may be helpful to you.  While completing your profile in the Futuro Health Portal, if you indicated that English is not the primary language spoken in your home, you will be asked to complete a short set of questions to determine your eligibility for English Readiness.

Learn more about our Jump Start Courses and English Readiness Courses.

A career as a Medical Assistant is often a stepping-stone to other healthcare careers.  With additional coursework, Certified Medical Assistants can move up the ladder to become a Care Coordinator, Licensed Vocational Nurse or Registered Nurse.  If you prefer the administrative side of healthcare, you may seek to advance your career as an Office Manager.

After successfully completing the Medical Assistant Program, you will be required to take the Certified Medical Assistant (CMA) Certification Exam offered through the American Association of Medical Assistants (AAMA) or through the National Center for Competency Testing (NCCT), depending on your assigned education partner. Results of the certification exam offer proof to employers that you have achieved the highest standards of education and credentialing in the field.

Some medical assistant programs include a phlebotomy component that prepares you for:

• National Phlebotomy Certification (NCPT) offered through the National Center for Competency Testing (NCCT).
• Licensure by a California Certified Phlebotomy Technician 1 (CPT1) licensing agency.

Yes, all students will need regular access to a computer and high-speed internet. Your computer will need at least a 2GHz processor or faster, 4 GB RAM or more, built-in or external speakers, USB 2.0 port or adaptor, a webcam supported operating system, Windows 7 or higher, or MacOS Sierra 10.12 or higher.

You should expect that our educational partners will require you to pass a drug test before starting school or sometime during your educational journey, and that all employers will require you to pass a drug test before starting work.

Futuro Health offers the prerequisite courses you need to ensure you have a strong foundation for allied health careers. Learn more about our Jump Start Courses and English Readiness Courses

Service Employees International Union-United Healthcare Workers West (SEIU-UHW) is doing outreach to scout and recruit candidates for Futuro Health. In addition, as you progress through your educational journey, you may be matched for mentorship with a SEIU-UHW member — someone who is already employed in the allied health field and can help you navigate your career.  This is a unique benefit that sets Futuro Health apart and is intended to help you grown your professional network of employment opportunities. Learn More

Yes.  During enrollment the drop down menu defaults to the state of California.  Please use the drop down to select your state of residence.

We are unable to offer continuing education units (CEUs) as we are not a BRN provider.  Digital badges will be awarded upon successful completion of modules and courses.

This course is designed to offer healthcare workers – including unit clerks, certified nursing assistants, medical assistants, EKG technicians, patient care technicians, lab assistants, surgical technicians, phlebotomists, first responders, and non-direct care professionals (environmental technicians, transporters, cashiers, receptionists) — with the added skills and competencies to assist with COVID-19 screening in a safe and effective manner.

This course is currently under development.  Time to complete is currently unknown.

You will be issued a digital badge upon completion of the course and demonstration of skills.

The pre-requisite for this course is that you must be an LVN with a valid license.

Internet access is required to connect to the online learning management platform.  Courses can be completed on any electronic device.

The Pandemic Readiness Course for LVN/LPNs is self-paced and fully online.  There is no required timeline for completion. The training developed by Pima Medical Institute consists of 5 subject.  All five subjects are estimated to take a total of 5-6 hours to complete.

Yes, all students will need regular access to a computer and high-speed internet. Your computer will need at least a 2GHz processor or faster, 4 GB RAM or more, built-in or external speakers, USB 2.0 port or adaptor, a webcam supported operating system, Windows 7 or higher, or MacOS Sierra 10.12 or higher.