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Advanced Telehealth Coordinator

Advanced Telehealth Coordinator

Next program starts 2/8/2021 -- Seats available with an invitation code only!

Telehealth holds exciting potential to address healthcare access issues in California and beyond, whether from shortfalls in critical healthcare specialties or in under-served geographic locations.

Enroll. Invitation code required

Advanced Telehealth Coordinator Certificate

In midst of the pandemic, many healthcare employers and providers have started to increase the amount of telehealth services they provide. Telehealth also provides innovative ways to meet the demands of an aging population, reduce inappropriate use of emergency departments, prevent hospital readmissions, bring care to the most appropriate setting and more. Offered in a completely online format, the program is aimed at professionals who wish to gain the knowledge and skills necessary to support and expand the use of telehealth applications within their healthcare organizations and prepare for the continued growth of telehealth.


The advanced telehealth coordinator certificate program offered by University of Delaware, provides current healthcare workers, including clinicians, health IT, and operations personnel, with the foundations of using technology to deliver healthcare from a distance.

In the midst of the pandemic, many healthcare providers have increased the number of services offered through telehealth. Offered in a completely online format, the program gives you the knowledge and skills you need to use telehealth applications within your healthcare organization and to prepare for telehealth’s continued growth.                                                                                                         

This 15-week fully online course provides a comprehensive program of instruction, exploration, discussion and practice. While examining the practical, technical, and business aspects of telehealth, you will also explore the creative aspects of using technology to deliver health care. 

Telehealth holds exciting possibilities for addressing issues related to healthcare access in California, such as providing access to critical care in areas where there is a shortage of providers, as well as to underserved geographic locations. It also serves as an innovative way to meet the demands of an aging population, reduce the number of non-emergency visits to emergency rooms, prevent hospital re-admissions and bring care to the most appropriate setting.

The course begins by laying the foundation needed to understand the benefits and uses of telehealth, as well as the role of the telehealth coordinator.

This course offers 4.5 Continuing Educational Units (CEUs) for those healthcare workers who are licensed with continuing education requirements as part of licensure. 

Course Outline:  

  • Introduction to Telehealth 
  • eICU and Telehealth Resources 
  • Funding and Reimbursement 
  • Policies that Impact Telehealth (Parts 1 and 2) 
  • Telemental Health and Ethics 
  • Quality, Outcomes and Data Collection 
  • Telehealth in the Home and Remote Patient Monitoring 
  • Starting a Chronic Diseases Telehealth Clinic and Unique Applications 
  • Operational Considerations (Parts 1 and 2) 
  • More Successful Uses of Telehealth; Telehealth Program Planning 

Course details: 

  • Training is provided through the University of Delaware. 
  • The program runs 15-weeks and is fully online. Students study on their own schedule.  
  • Coursework starts on February 8, 2021 and must be completed by May 21, 2021. 
  • Requires 3 hours of study time per week, including classwork. 
  • Tuition (valued at $1,495) is waived for students referred by California-based health clinics who come with a special invitation code.   
  • Students must pay a $100 non-refundable fee to show their commitment.  If employees choose to reimburse this fee, we recommend doing so upon proof of completion. 
  • Futuro Health is a non-profit with a mission to improve the health and wealth of communities by growing the number of credentialed allied health workers. 
  • California needs 500,000 new allied health workers through 2024.    

Minimum qualifications: 

  • Have 3+ years of experience in your current/recent health role to qualify. Example roles that can benefit from this upskilling include: experienced LVNs or MAs, LVN leads or trainers, MA lead or trainers, counselors, social workers, physical therapists, occupational therapists, speech therapists, respiratory therapists, optometry techs, pharmacy techs, dieticians/nutritionists, dental hygienist, IT department personnel supporting telehealth, operations department personnel supporting QI/QA, and other clinical roles with responsibility for coordinating or administering telehealth. 
  • Be 18 years of age or older. 
  • Have the ability to work in the U.S. 
  • Be a California resident. 
  • Be computer and internet proficient. 
  • Have home access to reliable high-speed internet. 
  • Have a working computer less than 7 years old. 
  • Be willing to commit approximately 3 hours per week of study time. 
  • Be willing to certify High School Diploma/GED and Healthcare credential. 

How to enroll: 

  • Visit and create an account if you do not yet have one. 
  • Answer the profile questions.  When you get to the question “Were you referred by anyone of these entities”, select option 3 and enter the special invitation code provided by your employer
  • Complete the Student Responsibility Agreement. 
  • In the Futuro Health Program/Course catalog, select Advanced Telehealth and click Apply. 
  • Answer the supplemental questions and make sure to pick the correct clinic that referred you. 
  • Within 24 hours, you will receive 1) a notification whether you have been approved to continue into the program as well as 2) an email notifying you that the registration fee payment is live for you to make payment in the portal.   Proceed to make the payment as instructed in the email. 

Fast Facts

Course Delivery

100% Online

Job Outlook

While the use of telehealth is new, more and more job opportunities will be available.

Length of Program

15 weeks

Career Opportunities

Telehealth Coordinator, telehealth in clinical practice


Connect to a Bigger Community of Healthcare Workers

Futuro Health believes that investing in education, skills training, and retraining results in better paying jobs for workers,
better care for patients, and better workers for employers to hire.
The health care field provides many opportunities for people interested in helping others.
Whether you would like to work directly with patients or work behind the scenes,
there are many different entry level roles available and a lot of growth ahead.
Futuro Health wants to help you take your first (or next) step in the world of healthcare.

Take The Next Step

Frequently Asked Questions

How do I sign and submit my Student Responsibility Agreement?

Watch a self help video here.

How do I make my payments?

Payments are generally live 24-48 hours after selecting a program start date.  You will receive an email alerting you that a payment is available.  Watch a self help video on how to make your payments here

I have questions about a program or the enrollment process. Who do I contact?

If you have questions about a program or the enrollment process, please contact

What are the minimum qualifications for the Telehealth Program?
  • Applicants must be 18 years or older with a high school diploma or GED by summer 2020
  • Reside in California and be eligible to work in the United States.
  • Access to a reliable computer and internet
  • UHW referral
  • Licensed Vocational Nurse or Licensed Practical Nurse with 3 years of experience as an LVN/LPN
  • Medical Assistant with 3 years of experience as a MA and a letter from your supervisor stating your years of experience and a recommendation to take the Advanced Telehealth Certificate program
  • Healthcare Credential for other healthcare discipline
How must time must I devote each week to the telehealth program?

A minimum of 3 hours per week is required.

Are their required prerequisites for the Telehealth program?

Basic computer skills are  required.

Are there continuing education credits associated with the Telehealth program?

There are 4.5 CEU’s (45 contact hours) associated with this program.

How is the telehealth course administered?

100% online

Is this an accredited program?

This program is accredited by the Middle States Commission on Higher Education Accreditation.

Who will administer the telehealth program?

This program will be administered through University of Delaware.

Who should participate in the Telehealth Program?
  • Nurse Practitioners
  • Registered Nurses
  • Licensed Vocational Nurses
  • Medical Assistants
  • Certified Nursing Assistants
  • Social Workers
  • Respiratory Therapists
What is the difference between Telehealth and Telemedicine?

Telemedicine refers specifically to remote clinical services, while telehealth can refer to remote non-clinical services, such as provider training, administrative meetings, and continuing medical education, in addition to clinical services.

What is Telehealth?

Telehealth is the distribution of healthcare services and information through electronic information and telecommunication technologies. It allows long-distance patient and medical provider contact, care, advice, reminders, education, intervention, monitoring, and remote admissions.