Dr. Alan Glaseroff, Co-Director of Stanford University’s High Value Healthcare Incubator: Solutions For the Shortage of Primary Care Physicians

“The job is broken. Primary care is about relationships and building trust with patients, and knowing who they are as people. You can’t do that in a fifteen minute visit,” says Dr. Alan Glaseroff, a longtime family physician and health care delivery innovator affiliated with Stanford University. Add to that the need to do hours of administrative work on weeknights and weekends, and Glaseroff can understand why it’s hard to get medical students to choose primary care as a specialty. As he tells Futuro Health CEO Van Ton-Quinlivan, the answer starts with changing the model of care to restore the appeal of primary care as a career. On this episode of WorkforceRx, Glaseroff shares several innovations he helped develop at Stanford that revolved around empowering medical assistants to do more. “Our medical assistants had their own panels of patients. They stayed in touch with the patients between visits and they helped motivate them in activities that would make them more healthy.” Other structural changes allowed physicians to only intervene with patients when most needed, and ensured that everyone’s work was done by 5pm. The result was improved patient satisfaction, job satisfaction and quality of care. Tune in to learn about other innovations in the delivery system and payment system that might help address the chronic shortage of primary care physicians that is hampering efforts to improve health and healthcare.

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Parvati Dev, CEO of SimTabs: When to Use Virtual Simulation in Healthcare Training

EP68 WorkforceRx Podcast Parvati Dev

The use of simulation in healthcare training used to be confined to actors posing as patients and the use of medical mannequins. But the options have grown far beyond that to include 3D virtual reality, augmented reality, and game-based learning, among other approaches. On this episode of WorkforceRx, we’re going to get an overview of the space with one of its leading experts, Dr. Parvati Dev, CEO of SimTabs. Dr. Dev has four decades of experience developing tech solutions for life sciences education in industry and academia, including groundbreaking work at Stanford University. While she’s seen many useful applications for virtual simulation in healthcare training, focusing on critical tasks where failure can happen – for instance a tricky part of a surgery – is at the top of the list. “You can practice just that segment of that procedure. They don’t need to do the whole procedure again and again. That kind of high stakes training is not happening as often as it probably should,” she tells Futuro Health CEO Van Ton-Quinlivan. In this enlightening conversation, Dr. Dev offers advice on how to decide when simulation is the right tool, shares her views on the extent to which simulation can replace in-person clinical training, and offers a vision for how, with the help of AI, an ecosystem of training tools can be created to move the industry to a higher level of impact.

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Matthew Rascoff, Vice Provost of Digital Education at Stanford University: EdTech Bright Spots for Collaborative Learning

EP62 WorkforceRx Matthew Rascoff

While it will be years before researchers can render a verdict on how the wholesale shift to online learning during COVID impacted student performance, it’s already clear that in higher education, post-pandemic use of education technology and positively attitudes about it have both increased. Research also shows that professors and students expect more use of digital course materials and technology going forward. Our guest on this episode of WorkforceRx, Matthew Rascoff, is keeping a close eye on these trends as vice provost for Digital Education at Stanford University. “Part of the legacy of the pandemic is the plurality of approaches that are now available to instructors. It’s important to start with the needs of our learners and work our way backwards to the modality that will meet those needs most effectively,” he tells Futuro Health CEO Van Ton-Quinlivan. Rascoff is encouraged by what he calls a huge wave of entrepreneurship in learning technology, some of which will be advanced by his students at Stanford’s Graduate School of Business. “They have really amazing ideas for what that future is going to look like and I hope it is a more inclusive technology environment designed to serve learners who have been underserved in the past.” Learn about a new asynchronous platform to build learning communities; a free, online model for small group book discussions; and a non-profit “bootcamp” that builds both job skills and social capital. Plus, Matthew and Van discuss the emergence of AI tutors, and a program that offers Stanford courses for credit to Title I high schools across the country.

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Walter Greenleaf, PhD, Distinguished Visiting Scholar at Stanford University: Improving Care with Virtual Environments

When he first started trying to score clinical research data in the mid-1980’s, Stanford University neuroscientist Walter Greenleaf was using a ruler, pen and paper. Now, thanks in part to his pioneering efforts, similar research can be conducted using virtual reality and augmented reality devices. These technologies are also being integrated throughout medicine, including treatment for various mental health issues, a special focus of his. For instance, patients can be exposed to anxieties or fears through carefully designed virtual environments, allowing them to build confidence while clinicians gauge their progress. Greenleaf, a Distinguished Visiting Scholar at Stanford University’s Virtual Human Interaction Lab, also sees broad potential for using virtual environments in workforce development and training, from handling difficult people and situations to bridging cultural gaps. Join Futuro Health’s CEO Van Ton-Quinlivan as she draws fascinating insights from Greenleaf gathered over decades of groundbreaking work in academia, technology development and medical product development, and find out what two skills he believes will open doors for healthcare workers in the decades to come.

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