Although most US employers offer some form of tuition assistance, it’s estimated that less than 5% of employees use the benefit. There are several reasons for this, but according to Dr. David Ferreira, provost of Charter Oak State College, paying the upfront cost of tuition is high on the list. “Fifty-seven percent of Americans have less than $1,000 in their savings account. They cannot commit to an upfront tuition cost especially if they’re living paycheck to paycheck,” he tells Futuro Health CEO Van Ton-Quinlivan. Inspired by an idea outlined in Van’s book WorkforceRx: Agile and Inclusive Strategies for Employers, Educators and Workers in Unsettled Times, Ferreira and colleagues decided to turn the traditional tuition reimbursement model on its head and adopt a disbursement model instead in which employers pay the upfront cost and get reimbursed through a federal tax credit for employee tuition benefits. He calls it a ‘win-win-win’ approach. “There’s no money out of pocket for the employee, there’s no cost on the employer side because they’ll be reimbursed, and Charter Oak is going to get more students.” In working to sign-up employers as the new Charter Invest program rolls out, Ferreira is also highlighting that it will help companies with the important goals of employee retention and diversifying their workforce. Get all the details, learn about the program’s ‘all you can eat’ design, and find out how employers are reacting to the idea in this eye-opening conversation.
Continue readingLupe Alonzo-Diaz, Physicians for a Healthy California: The Doctor Shortage Is About More Than Numbers
Like all states, California is facing a shortage of physicians — in its case a gap of 10,500 by the end of the decade — but today’s WorkforceRx guest says the definition of shortage needs to go beyond just numbers to include their practice location and cultural diversity. “Oftentimes, we don’t have enough access to physicians in particular areas or to culturally dynamic physicians,” says Lupe Alonzo-Diaz, president and CEO of Physicians for a Healthy California. As she explains to Futuro Health CEO Van Ton-Quinlivan, PHC tackles the issue by expanding physician training opportunities in underserved areas and by incentivizing early career physicians and dentists to accept Medicaid patients through loan forgiveness. “Those physicians come from geographically underserved communities. They also speak a second language and they’re committed to staying in those communities after they finish their service obligation.” This engaging conversation also explores addressing social determinants of health, trends in team-based care and previews a new report on how physicians who are women of color fared during the pandemic. “Women physicians of color are such a key core component to how we deliver culturally dynamic quality care and we need them to stay in their profession and continue to advance.”
Continue readingLaura Beeth, VP for Workforce Partnerships at Fairview Health Services: Tips for Reaching Untapped Labor Pools
In the struggle to fill ongoing gaps in healthcare staffing, the days of waiting for people to apply for openings are over, says human resources veteran Laura Beeth. “We’re going out deeply into the communities, especially communities with high social determinants of health, and really working partnerships to help them move into healthcare careers,” says the vice president for Workforce Partnerships at Fairview Health Services, which is the second largest private employer in Minnesota. Beeth tells Futuro Health CEO Van Ton-Quinlivan that hiring officials need to start meeting people where they are at in their careers instead of passing them over if they don’t meet all of the specific qualifications. “There is space for everyone. Let’s figure out if it’s a perfect match. If not, let’s find out what they can do in our organization. That’s the kind of flexible mindset we need.” This conversation is loaded with useful strategies and insights on leveraging learn-and-earn programs, re-credentialing new Americans with healthcare backgrounds, reducing employee education costs, building employee loyalty and diversifying your workforce. Tune in for a valuable dose of hard-earned wisdom from the woman known as ‘the godmother of healthcare workforce development.’
Continue readingRachel Korberg, Families and Workers Fund: A Once In A Generation Chance To Advance Economic Mobility
According to recent reports from the University of Massachusetts and the US Department of Energy, the Biden administration’s historic investments in infrastructure and combatting climate change are already having an impact on the job market and will continue to do so with some economists forecasting the creation of millions of jobs over the next decade in those sectors. Harnessing these investments to boost economic mobility is a key focus of our WorkforceRx guest, Rachel Korberg, executive director and co-founder of the Families and Workers Fund, a coalition of philanthropies led by the Ford Foundation and Schmidt Futures. “We’re all working together with the idea that this is a really once in a generation opening to advance economic mobility for all,” she tells Futuro Health CEO Van Ton-Quinlivan. The goal is ambitious: to create upwardly mobile careers for one million people who are typically locked out of such opportunities by investing in models for training and retention, creating strategic partnerships and helping employers and government with the resources needed for “high road” training. The Fund has also created a formal role for frontline workers to make sure their perspective is on an equal footing with the Funder Advisory Board. “They’ve shaped millions of dollars in our grant making. For me, it really represents how I think philanthropy should be done.” Join us for a fascinating look at an innovative collective impact model and be sure to stay tuned to learn about three things the Fund looks for when reviewing grant proposals.
Continue readingParvati Dev, CEO of SimTabs: When to Use Virtual Simulation in Healthcare Training
The use of simulation in healthcare training used to be confined to actors posing as patients and the use of medical mannequins. But the options have grown far beyond that to include 3D virtual reality, augmented reality, and game-based learning, among other approaches. On this episode of WorkforceRx, we’re going to get an overview of the space with one of its leading experts, Dr. Parvati Dev, CEO of SimTabs. Dr. Dev has four decades of experience developing tech solutions for life sciences education in industry and academia, including groundbreaking work at Stanford University. While she’s seen many useful applications for virtual simulation in healthcare training, focusing on critical tasks where failure can happen – for instance a tricky part of a surgery – is at the top of the list. “You can practice just that segment of that procedure. They don’t need to do the whole procedure again and again. That kind of high stakes training is not happening as often as it probably should,” she tells Futuro Health CEO Van Ton-Quinlivan. In this enlightening conversation, Dr. Dev offers advice on how to decide when simulation is the right tool, shares her views on the extent to which simulation can replace in-person clinical training, and offers a vision for how, with the help of AI, an ecosystem of training tools can be created to move the industry to a higher level of impact.
Continue readingCarissa Moffat Miller, CEO of the Council of Chief State School Officers: Imagining a Modernized K-12 System
While there’s little that matches the excitement a new school year brings, it’s tempered somewhat this year by the need to continue recovering from the many disruptions caused by the COVID-19 pandemic. Learning loss, declining enrollments and increases in behavioral problems are just a few of the issues that education leaders are grappling with. Our WorkforceRx guest, Carissa Moffat Miller, is in the thick of efforts to help school system leaders find potential solutions as CEO of the Council of Chief State School Officers (CCSSO). “This disruption has created an opportunity for us to think about things differently, and for state chiefs to change the ecosystem of school,” she tells Futuro Health CEO Van Ton-Quinlivan. There are some new programmatic options to consider in doing that thanks to $190 billion in federal funding that allowed states to experiment with different approaches to tutoring, after school programs and digital learning, among other initiatives. One of CCSSO’s key roles, Moffat Miller says, is sharing examples of what worked coming out of that process and highlighting best practices on a continuing basis. And while keeping a close eye on recovery, her members are also looking forward as reflected in the new report Imagining More: How State Education Agencies Can Modernize the K-12 System. “The chiefs see their role as setting conditions and clearing a path for districts who are ready to take the next step.” Tune in to hear examples of what’s working across the country to improve K-12 education and what role employers can play in supporting state education goals.
Continue readingTanya Harris, Aspen Institute Health Innovators Fellowship: Fostering Collaboration to Improve Healthcare
“Healthcare is just so large and complex and expensive. We’ve got to find better ways to reach across political divides, ideological disagreements and narrow, sector-based perspectives,” says Tanya Harris, who runs the Health Innovators Fellowship at the Aspen Institute which is designed to do just that. The program provides a diverse group of mid-career professionals with the opportunity to do the kind of connecting and thinking that’s not possible in the rush of daily life. “They’re away from family, they’re away from work and they’re in this big space so they can think differently. People take bigger bets in their own professional journey than they might have otherwise,” she explains to Futuro Heath CEO Van Ton-Quinlivan. Examples include fellows coming together to tackle subjects as wide-ranging as adolescent mental health, supply chain innovation and health equity. One current fellow is a fire chief trying to meet the challenge of overwhelmed hospital emergency rooms. “It’s a really impressive group of folks that have been in, and continue to be in, this fellowship, and the possibilities are really endless.” This engaging conversation is a great opportunity to learn about efforts to foster greater coordination in the U.S. healthcare system and the importance of aligning incentives to achieve better outcomes.
Continue readingMardy Leathers, Executive Director of Apprenticeships for America: Reinvigorating a Proven Strategy for Workforce Development
There’s an old solution for some of the toughest challenges facing today’s US labor market, including a lack of skilled workers, inequitable access to well-paying jobs and an aging workforce: apprenticeships. That’s according to our WorkforceRx guest, Dr. Mardy Leathers, executive director of Apprenticeships for America. “Apprenticeship programs are great at upskilling, they’re great at supporting incumbent workers and they are great at preparing people as they enter the workforce,” he tells Futuro Health CEO Van Ton-Quinlivan. While apprenticeships have been a popular model for work-based learning for centuries in Europe and elsewhere, the US has never fully embraced them. Changing that, Leathers says, will require the expansion of intermediaries — organizations that design and register apprenticeship programs and provide support to learners and employers throughout the experience. “Employers can’t do it on their own. If someone can help them navigate the process, they are much more likely to lean in.” Don’t miss a great learning opportunity that might change your perceptions of apprenticeships, help you understand the standards and criteria involved, and introduce you to new funding models and ways of seeing their value to employers.
Continue readingTroy Clark, President & CEO of the New Mexico Hospital Association: Growing Your Own Healthcare Workforce
Worsening staff shortages in healthcare are prompting some big shifts in how hospitals are approaching the issue, and New Mexico is a good case in point. As we learn from today’s WorkforceRx guest, Troy Clark, who runs the state’s hospital association, a traditionally competitive mindset is yielding to a more collaborative approach. “We have this limited workforce that we’re all fighting for, and our history has been…am I a better recruiter or not? Yet, what we learned and succeeded at very well in New Mexico during the pandemic was that when we collaborate, we can still compete and we will all win,” he tells Futuro Health CEO Van Ton-Quinlivan. Additionally, his members are realizing they have substantial disadvantages in competing against hospitals in other states for a limited supply of workers, so they are adopting a “grow your own” strategy instead. Elements include working with the state and other partners to expand clinical learning opportunities, encouraging community colleges to leverage remote learning technology to serve remote parts of the state, and getting more people from a diverse set of communities interested in healthcare careers in the first place. Tune in as Van and Troy explore other solutions including redesigning care teams and educating people about the many non-clinical roles available in the space.
Continue readingSameer Gadkaree, President & CEO of The Institute for College Access and Success: Creating Paths To Debt-Free College
“We’re asking students effectively to take a bet on themselves and what we have seen in recent years is the growing problem of debt that doesn’t pay off for them,” says Sameer Gadkaree, President & CEO of The Institute for College Access and Success. Among the 44 million Americans affected, the debt load is $30,000 for the average borrower, including those who did not complete their certificate program or degree. As Gadkaree points out to Futuro Health CEO Van Ton-Quinlivan, risk in the higher education system has gradually been shifted over several decades to students and their families. A big part of the solution, he says, is building debt-free paths to college by stitching together existing local, state and federal programs and supplementing financial support as needed. But the answer also needs to include a variety of tools to help students to completion such as advising, social supports and making sure they are receiving food assistance and other benefits for which they qualify. Gadkaree cites several programs across the country that are doubling graduation rates by taking this approach, and hopes that others working on these daunting challenges will pause to celebrate successes and look at the larger trends. “I think there’s a growing awareness of the harms of student debt, the challenges that it creates for our borrowers and that we really need to change if we’re going to achieve greater racial equity and economic mobility.”
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