Dr. Sarita Mohanty, President & CEO of The SCAN Foundation: Collaborative Solutions to Support Aging Well

The growing crisis in homelessness across the US has understandably garnered a lot of news coverage and attention from policymakers, and today’s WorkforceRx guest wants to make sure one key facet of the problem is not overlooked as solutions are discussed. “There’s a lot of over-representation of older people in the homelessness rates, and older Black Californians — and this is a staggering statistic — are five times more likely to become homeless than their white counterparts,” says Dr. Sarita Mohanty, president and CEO of The SCAN Foundation, whose work is centered in the nexus of age, poverty and equity. As one of the largest foundations in the US focused on improving the quality of health and life for older adults, The SCAN Foundation supports a wide variety of initiatives to address the complex factors preventing many Americans from aging well. On this episode, Dr. Mohanty shares some positive notes with Futuro Health CEO Van Ton-Quinlivan about statewide efforts in California that include expanded Medicaid access, moves to professionalize the home care workforce and the formation of Master Plans of Aging (MPA) at the state and local level. “There are some important areas of need that these MPA stakeholders are identifying and then they’re actually advocating at a policy level to get these addressed.” Stay tuned for many more examples of cross-sector collaborations that are accelerating solutions to this critically important problem affecting Americans of all ages.

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Paula Nickelson, Director of the Missouri Department of Health and Senior Services: The Long and Short Game of Addressing Workforce Shortages

State departments of health play a huge role in America’s healthcare system, with responsibility for public health, licensure, public policy, and much more, so the workforce challenges they face have broad implications. “It will probably be twenty years before we really begin to bend the curve because many of the workforce shortages we encounter require very long-term strategies to change,” says Paula Nickelson, Director of the Missouri Department of Health and Senior Services. Expanding slots for physician residencies and training opportunities for Certified Nursing Assistants are just two of the steps being pursued. Student loan reform, synching up higher ed with the needs of employers and better data management are also on her list but, as she tells Futuro Health CEO Van Ton-Quinlivan, Nickelson thinks these types of changes will not improve healthcare as much as a major shift toward prevention would. “We will never change our health indicators in a positive way, nor will we get out of the escalating spiral of acute care costs and long-term care costs, until we invest in public health and prevention.” This episode of WorkforceRx promises an insightful state-level perspective on workforce and health system challenges confronting the entire nation.

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Michael Horn, Co-Founder of the Clayton Christensen Institute: Bringing Disruptive Innovations to Education

“If I looked at higher education writ large, as we’ve traditionally defined it, I’d say that the patient is sick right now,” says Michael Horn, a prominent national voice on reimagining education at both the K-12 and post-secondary levels. Horn sees a misalignment between education consumers who are seeking greater value, and education suppliers — especially brick-and-mortar institutions — who have not found a way to manage high cost structures and offer more flexible, lower cost, online options. And, as he explains to Futuro Health CEO Van Ton-Quinlivan, online offerings won’t be a solution either unless they are carefully designed around student outcomes, how to teach the material effectively and how to measure if students are actually learning it. “Technology can be a really useful enabler of assessment, of feedback and of delivering customized curriculum, but it’s not about the use of technology for its own sake.” Among Horn’s other prescriptions are getting schools to focus more on improving learning models, and moving to a competency-based approach. Don’t miss this opportunity to hear one of the foremost thinkers on education reform address a wide array of issues from organizational model change, to addressing learning loss and social-emotional deficits, to new learning options in higher education. Be sure to stay tuned for a sneak peek at Horn’s new book due out next year which focuses on how to develop a deeper sense of what you’re looking for when changing jobs or careers.

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Troy Clark, President & CEO of the New Mexico Hospital Association: Growing Your Own Healthcare Workforce

Worsening staff shortages in healthcare are prompting some big shifts in how hospitals are approaching the issue, and New Mexico is a good case in point. As we learn from today’s WorkforceRx guest, Troy Clark, who runs the state’s hospital association, a traditionally competitive mindset is yielding to a more collaborative approach. “We have this limited workforce that we’re all fighting for, and our history has been…am I a better recruiter or not? Yet, what we learned and succeeded at very well in New Mexico during the pandemic was that when we collaborate, we can still compete and we will all win,” he tells Futuro Health CEO Van Ton-Quinlivan. Additionally, his members are realizing they have substantial disadvantages in competing against hospitals in other states for a limited supply of workers, so they are adopting a “grow your own” strategy instead. Elements include working with the state and other partners to expand clinical learning opportunities, encouraging community colleges to leverage remote learning technology to serve remote parts of the state, and getting more people from a diverse set of communities interested in healthcare careers in the first place. Tune in as Van and Troy explore other solutions including redesigning care teams and educating people about the many non-clinical roles available in the space.

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Sameer Gadkaree, President & CEO of The Institute for College Access and Success:  Creating Paths To Debt-Free College

“We’re asking students effectively to take a bet on themselves and what we have seen in recent years is the growing problem of debt that doesn’t pay off for them,” says Sameer Gadkaree, President & CEO of The Institute for College Access and Success. Among the 44 million Americans affected, the debt load is $30,000 for the average borrower, including those who did not complete their certificate program or degree. As Gadkaree points out to Futuro Health CEO Van Ton-Quinlivan, risk in the higher education system has gradually been shifted over several decades to students and their families. A big part of the solution, he says, is building debt-free paths to college by stitching together existing local, state and federal programs and supplementing financial support as needed. But the answer also needs to include a variety of tools to help students to completion such as advising, social supports and making sure they are receiving food assistance and other benefits for which they qualify. Gadkaree cites several programs across the country that are doubling graduation rates by taking this approach, and hopes that others working on these daunting challenges will pause to celebrate successes and look at the larger trends. “I think there’s a growing awareness of the harms of student debt, the challenges that it creates for our borrowers and that we really need to change if we’re going to achieve greater racial equity and economic mobility.”

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Matthew Rascoff, Vice Provost of Digital Education at Stanford University: EdTech Bright Spots for Collaborative Learning

While it will be years before researchers can render a verdict on how the wholesale shift to online learning during COVID impacted student performance, it’s already clear that in higher education, post-pandemic use of education technology and positively attitudes about it have both increased. Research also shows that professors and students expect more use of digital course materials and technology going forward. Our guest on this episode of WorkforceRx, Matthew Rascoff, is keeping a close eye on these trends as vice provost for Digital Education at Stanford University. “Part of the legacy of the pandemic is the plurality of approaches that are now available to instructors. It’s important to start with the needs of our learners and work our way backwards to the modality that will meet those needs most effectively,” he tells Futuro Health CEO Van Ton-Quinlivan. Rascoff is encouraged by what he calls a huge wave of entrepreneurship in learning technology, some of which will be advanced by his students at Stanford’s Graduate School of Business. “They have really amazing ideas for what that future is going to look like and I hope it is a more inclusive technology environment designed to serve learners who have been underserved in the past.” Learn about a new asynchronous platform to build learning communities; a free, online model for small group book discussions; and a non-profit “bootcamp” that builds both job skills and social capital. Plus, Matthew and Van discuss the emergence of AI tutors, and a program that offers Stanford courses for credit to Title I high schools across the country.

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Chad Evans, Council on Competitiveness: We Need a 10x Boost in Innovation

“We’ve got 200 million Americans who are not benefiting from what we think of as the most important engine of growth in our economy – innovation,” says Chad Evans, executive vice president and secretary to the board at The Council on Competitiveness. That reality helped spark creation of the Council’s National Commission on Innovation and Competitiveness Frontiers which has already developed 50 recommendations to put in place the talent, capital and infrastructure necessary to increase U.S. innovation capacity. Small steps are not in the mix. In fact, the Commission is calling for a 10x improvement in innovation leadership, the pace of innovation, and the number and diversity of Americans engaged in innovation, among other goals. Check out this expansive discussion with Futuro Health CEO Van Ton-Quinlivan to learn how broadband access, AI, higher education and hiring practices fit into the strategy, and how the U.S. can better position itself as a global innovation leader.

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Jeff Maggioncalda, CEO of Coursera: Remote Possibilities – Pandemic-Driven Explosion in Online Work and Learning

Presiding over an online platform with 82 million learners and hundreds of millions of course enrollments gives Jeff Maggioncalda a unique view of what’s happening around the world in higher education and training. What he’s seeing is growth and opportunity. The Coursera CEO says the number of people accessing its catalog of thousands of courses and certificate programs from top universities and corporations nearly doubled in the pandemic, with women driving up the numbers and consuming STEM content at an increasing rate. Coursera’s newly released Global Skills Report, based on data from 100 countries, shows the most sought-after skills are in business, technology and data. But the most important development coming out of this challenging year, he says, is that access to learning and jobs is becoming much less dependent on location. “We’ve seen that online learning allows anyone, anywhere to have access to high-quality learning. I think remote work, spurred on by the pandemic and digital jobs, will allow almost anyone, anywhere to have a range of job opportunities that they would never have had.” Maggioncalda is also encouraged by the growing power of certificate programs to unlock access to degrees and careers, and the creative institutional collaborations enabled by Coursera’s content and commitment to partnerships. You won’t want to miss this lively conversation with Futuro Health CEO Van Ton-Quinlivan packed with insights into the increasingly accessible, affordable and stackable world of upskilling and education.

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