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Medical Assistant Program

Medical Assistant Program

Start Your Healthcare Career as a Medical Assistant

Medical assistant programs prepare students for in-demand jobs right now and provide a stepping-stone for many allied healthcare careers.

More About This Program

$18.64Per Hour

Half of all medical assistants earn over $17.90 per hour and can earn up to $46,599 in metropolitan areas.

Source: American Association of Medical Assistants

29.2%

Medical assisting is an in-demand job, with open positions expected to increase by 29.2% in a decade!

Source: EDD, State of California

11Months

Become certified as a medical assistant in as little as 11 months.

Medical Assistant Overview

Medical assistants act as an extra set of hands for doctors and nurses and are important to the overall patient experience. The medical assistant performs both clinical and administrative duties while getting an overview of the many different roles within the medical field.

Administrative duties could include answering telephones, scheduling appointments, filling out and updating medical records, and handling billing. On the clinical side, medical assistants are often responsible for greeting and taking a patient’s medical history, preparing patients for examination, measuring vital signs such as blood pressure and temperature, and assisting the doctor during appointments.

Medical assistants need to be problem solvers that are both compassionate and non-judgmental. They also need solid communication and organizational skills. Job responsibilities vary by employer but generally include tasks to keep the offices and clinics of physicians and specialists running smoothly.

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Fast Facts

Where Does a Medical Assistant Work?

Medical assistants work in a variety of healthcare settings including hospitals, outpatient clinics, doctor’s offices, emergency rooms, long-term care facilities, and medical research centers.

Medical Assistant Salary

A medical assistant salary in California varies. The median wage in 2019 for a medical assistant was $37,238 annually. (Source: EDD, State of California)

Job Outlook

Medical assistant jobs are in high-demand. Jobs for medical assistants are expected to increase by 29.2%, or 24,800 jobs, between 2016 and 2026 according to the Employment Development Department of the State of California. A career as a Medical Assisting is often a stepping-stone to other healthcare careers. With additional coursework, Certified Medical Assistants can move up the ladder to become a Care Coordinator, Licensed Vocational Nurse or a Registered Nurse. If you prefer the administrative side of the Medical Assistant Program, you may seek to advance your career as an Office Manager.

Medical Assistant Certification

After successfully completing the Medical Assistant Program, you will be required to take the Certified Medical Assistant (CMA) Certification Exam offered through the American Association of Medical Assistants (AAMA) or through the National Center for Competency Testing (NCCT), depending on your assigned education partner. Results of the certification exam offer proof to employers that you have achieved the highest standards of education and credentialing in the field.

HOW FUTURO HEALTH HELPS YOU SUCCEED

Connect to a Bigger Community of Healthcare Workers

Futuro Health believes that investing in education, skills training, and retraining results in better paying jobs for workers,
better care for patients, and better workers for employers to hire.
The health care field provides many opportunities for people interested in helping others.
Whether you would like to work directly with patients or work behind the scenes,
there are many different entry level roles available and a lot of growth ahead.
Futuro Health wants to help you take your first (or next) step in the world of healthcare.

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Frequently Asked Questions

What is the cost for the Medical Assistant program?

In recognition of the impact of the pandemic on our communities, Futuro Health is waiving tuition for all programs and courses in 2020. Futuro Health reserves the right to change or update this practice at any time.

Specific to those accepted into the Medical Assistant Program, tuition will be waived — for the program itself as well as pre-requisites including the Jump Start courses and English Readiness for Allied Health — as long as the student begins his/her educational journey in 2020.

Students should expect to pay a non-refundable registration fee and a $20 per month membership for education and training as part of the application process, unless specifically waived for current SEIU-UHW members or otherwise.

Student can expect some minimal out-of-pocket cost associated with the application and enrollment process, e.g., background check, drug screen, and others.

A summary of the cost to the student is as follow:

  • One-time Futuro Health enrollment fee(s): $50 application fee for the Jump Start pre-requisite courses to Medical Assistant Program; $100 application fee for the Medical Assistant Program.
  • Membership fee for education and training: $20 per month for access to a statewide network of healthcare workers who will advise you about your career and studies.
  • One-time background check and drug screen, which is required for those enrolling in clinical programs: $77-$119.
  • Immunizations: Up-to-date immunizations are required for those enrolling in clinical programs. Some healthcare providers require payment for immunizations while for others these fees may be covered by insurance.
Who do I contact for profile support?

If you are experiencing technical issues in the Futuro Health Portal, please contact help@futurohealth.org

How is my profile information used?

Please visit our Privacy page to learn about Futuro Health’s Privacy Policy.

How do I delete my Futuro Health profile?

To delete your Futuro Health profile, send a request to help@futurohealth.org

Should I complete the optional surveys in my profile?

Optional surveys will help Futuro Health learn more about you. Completing these surveys help strengthen your profile and aid in determining which program is the best fit for you.

Can I update my survey and assessment responses?

Candidates are allowed to update their survey and responses if necessary. We encourage students to select the responses that truly depict their current skill level and background on the first attempt. However, we understand that circumstances may change calling for the survey(s) to be updated.

Candidates can view and update their survey responses by selecting the “Skills & Assessments” option on the portal home page.

Updating Survey Responses, step-by-step guide: Watch Video

How do I update my email address?

There are two ways to update your email address in the Futuro Health portal. Begin by selecting the “My profile” icon in the upper right-hand corner. On this page you can select “Verify E-mail” or “Update Profile Information”. On each page you will see an option to update your email address. Once you have entered your desired email you will select “Update E-mail Address”.

Updating E-mail Address, step-by-step guide: Watch Video

Can I update my profile information?

Profile information such as your name, address, and phone number can be updated in the Futuro Health portal by selecting the “My profile” icon in the upper right-hand corner.

 

I have questions about a program or the enrollment process. Who do I contact?

If you have questions about a program or the enrollment process, please contact help@futurohealth.org.

What are some career opportunities for a Medical Assistant?

As a medical assistant, there are many opportunities for you to advance in your career, including moving up into the following roles:

  • Lead medical assistant
  • Clinical office manager
  • Case management assistant
  • Medical assistant instructor
  • Medical records manager
  • Healthcare administration
  • Executive medical office secretary
  • Transcription supervisor
  • Licensed vocational nurse (LVN/LPN)
  • Registered nurse (RN)
What will I learn in the Medical Assistant Program?

The learning outcomes set for the Medical Assistant program include:

  1. Skillfully perform and document routine clinical procedures according to current office protocol.
  2. Perform and document routine administrative procedures according to current office protocol.
  3. Collect, process, and test diagnostic specimens.
  4. Maintain industry standards of quality control and safety principles in the workplace.
  5. Uphold legal and ethical standards and confidentiality for patient privacy.
  6. Effectively apply verbal, nonverbal, and written communication principles and skills in the workplace.
  7. Demonstrate professionalism through acceptable attitude, organization and time-management skills, and attire.
  8. Demonstrate an understanding of the course materials for successful completion of the Certified Medical Assistant (CMA) Exam to earn your professional certification.
When will I be admitted to the Medical Assistant Program?

Futuro Health is committed to placing up to 1000 candidates from across California into medical assistant programs this year. We have identified a wide variety of top-notch education partners across the state that offer high quality programs, including Bay Area Medical Academy, MTI College, Pima Medical Institute, Merced College, Santa Barbara Community College, Western Governor’s University, Concorde Career Colleges, Inc. and North-West College. Each school will offer coursework online with required in-person skills labs and externships.

We operate on a rolling admissions basis, which means there are start dates at each school throughout the year. Some programs start monthly, while others start at the beginning of a semester. Here is how our admissions process works:
– We evaluate your application against all program requirements
– We match you with an education partner close to your home that has space available
– We ensure there are lab space and externship opportunities available within commuting distance of your home

As courses you are eligible for become available, you will be contacted by a Futuro Health Navigator by email and/or phone who will walk you through the next steps to complete your enrollment. It will be important that you respond to them promptly to ensure you don’t miss out on this unique opportunity.

Is there an education and/or age requirement to apply to the Medical Assistant Program?

Applicants must be 18 years or older with a high school diploma or GED by summer 2020, reside in California and be eligible to work in the United States.

How long is the Medical Assistant Program?

The coursework of the Medical Assistant Program is designed to be completed in 8-11 months depending on the education provider. The program also includes hands-on learning through the clinical/externship experience, which accounts for 4-6 weeks.

Are Medical Assistant classes offered online or in-person?

The course work for the Medical Assistant program is an online hybrid including a weekly on campus laboratory. Some education providers offer an opportunity for on-campus course work.

Am I required to complete any courses prior to applying for the Medical Assistant Program?

Medical assistant students are required to complete two courses  — an introduction to Anatomy and Physiology for healthcare and Medical Terminology. Anatomy and Physiology must have been taken at an accredited college with a (C ) grade or better within the last 5 years.  Medical Terminology must have been taken any time in the past, from any institution, with a (C ) grade or better.  Candidates will be asked to provide a transcript at a later point.

Futuro Health also provides English Readiness courses designed to prepare students for careers in allied health. Depending on your language skills, these courses may be helpful to you.  While completing your profile in the Futuro Health Portal, if you indicated that English is not the primary language spoken in your home, you will be asked to complete a short set of questions to determine your eligibility for English Readiness.

What if I haven’t taken the prerequisite courses?

Learn more about our Jump Start Courses and English Readiness Courses.

What is the career progression for a Medical Assistant?

A career as a Medical Assistant is often a stepping-stone to other healthcare careers.  With additional coursework, Certified Medical Assistants can move up the ladder to become a Care Coordinator, Licensed Vocational Nurse or Registered Nurse.  If you prefer the administrative side of healthcare, you may seek to advance your career as an Office Manager.

What are the certificate exam requirements for the Medical Assistant Program?

After successfully completing the Medical Assistant Program, you will be required to take the Certified Medical Assistant (CMA) Certification Exam offered through the American Association of Medical Assistants (AAMA) or through the National Center for Competency Testing (NCCT), depending on your assigned education partner. Results of the certification exam offer proof to employers that you have achieved the highest standards of education and credentialing in the field.

Some medical assistant programs include a phlebotomy component that prepares you for:

  • National Phlebotomy Certification (NCPT) offered through the National Center for Competency Testing (NCCT).
  • Licensure by a California Certified Phlebotomy Technician 1 (CPT1) licensing agency.
Will I need a computer and internet access to take the program?

Yes, all students will need regular access to a computer and high-speed internet. Your computer will need at least a 2GHz processor or faster, 4 GB RAM or more, built-in or external speakers, USB 2.0 port or adaptor, a webcam supported operating system, Windows 7 or higher, or MacOS Sierra 10.12 or higher.

Will I need to pass a drug test?

You should expect that our educational partners will require you to pass a drug test before starting school or sometime during your educational journey, and that all employers will require you to pass a drug test before starting work.

What if I haven’t taken the prerequisite courses?

Futuro Health offers the prerequisite courses you need to ensure you have a strong foundation for allied health careers. Learn more about our Jump Start Courses and English Readiness Courses

What is the role of SEIU-UHW?

Service Employees International Union-United Healthcare Workers West (SEIU-UHW) is doing outreach to scout and recruit candidates for Futuro Health. In addition, as you progress through your educational journey, you may be matched for mentorship with a SEIU-UHW member — someone who is already employed in the allied health field and can help you navigate your career.  This is a unique benefit that sets Futuro Health apart and is intended to help you grown your professional network of employment opportunities. Learn More